The ISO 9001 standard is a recognised worldwide standard that an organisation can use to help improve its overall performance and to demonstrate its commitment to quality. In order to achieve ISO 9001 certification, a business must first develop and implement a stringent quality management system (QMS). The implementation of a quality management system is often a strategic decision. An effective quality management system can help an organisation to:
- demonstrate their ability to consistently provide products and services
- enhance customer satisfaction
If the QMS fulfils the requirements of ISO 9001, the company can then obtain independent certification in order to demonstrate this to potential customers.
But is ISO 9001 certification still relevant in the year 2021? Do decision-makers still look for the ISO certificate when seeking companies to do business with, or is it a relic of a different time? With the help of the World Wide Web, we can now find out almost anything about a given company with just a few keystrokes - so is there any reason for businesses to go to the trouble of getting certified in this day and age?
Why ISO certification still matters
The truth is that, while the Internet has made information easier to find than ever before, it can still be difficult to spot high-quality businesses. Anyone can set up a website and tell the world that they offer a particular product or service - but ISO 9001 certification demonstrates that your business has customer-focused processes in place and is dedicated to the pursuit of continuous improvement.
SEE ALSO: When Is The Next ISO 9001 Update?
The COVID-19 pandemic has made remote working far more widespread than it was before. In the past, when establishing a business relationship with a new client, supplier or service provider, you might have visited their head office and met key individuals in person; the coronavirus crisis has made that less feasible, so it's more important than ever to have a reliable means of evaluating a company's quality. ISO 9001:2015 certification can help you to achieve that.
If you would like to obtain ISO 9001:2015 certification for your business, ISO Accelerator can help you to get certified quickly while minimising costs. Click here to get started!
How Our Remote ISO Certification Process Works
Image from Pexels