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Principles of Quality Management

There are 8 quality management principles (developed by the ISO/TC 176) upon which ISO 9001 certification is built. These principles, when followed properly, help organisations to improve their quality management systems and overall business relationships.

Let’s take a closer look at the 8 principles of quality management:

  • Customer Focus - This principle covers customer needs and customer services. It stresses that businesses should strive to understand their customers & go above and beyond their expectations.

  • Leadership - Leadership is an integral part of any business. Without properly-defined leadership goals and objectives, a business will struggle to run smoothly.

  • People Involvement - The third principle focuses on efficiency and effectiveness of staff. You can build stakeholder confidence by optimising performance, managing processes and using business resources wisely.

  • Process Approach - This principle is about efficiency, effectiveness and consistency. Having a good approach to your processes helps to speed up activities, reduce costs and eliminate waste.

  • Systematic Approach to Management - ISO defines this principle as “identifying, understanding and managing interrelated processes as a system contributes to the organisation’s effectiveness and efficiency in achieving its objectives”.

  • Continual Improvement - This has to be be an active business objective; businesses should embrace new opportunities and adapt to new market situations.

  • Factual Approach to Decision Making - Making a decision based on data and analysis is logical, but in the current climate, most workplace decisions are made in a rush. This principle helps to make sure decisions are made with consideration and clarity.

  • Mutually-Benefical Supplier Relations - The final principle deals with supply chains and promotes healthy relationships between a business and its distributors. Building a strong supplier relationship encourages productivity.

If you're interested in gaining ISO 9001 certification for your organisation, ISO Accelerator can help you to do it quickly and with minimal hassle. Get in touch today to find out more.

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GER

Geo-Environmental Recruitment (GER) is a well-established company who specialises in the recruitment of specialist personnel to work offshore in the Oil & Gas, Hydrographic, Telecoms and Marine Renewable industries. They are a huge company who meet the recruitment needs of multinational companies.

They previously had a quality management system in place but felt it was time to upgrade to ISO 9001:2015 certification to meet more of their client’s contractual requirements. They wanted to gain their ISO 9001:2015 certification quickly and efficiently and for a reasonable price. That’s why they contacted us here at ISO Accelerator.

We were able to get them through the certification process quickly and efficiently as requested, and we’re pleased to announce that they now hold ISO 9001:2015 certification!

Here’s what Daniel Cox, director of GER had to say about his ISO Accelerator experience:

Lizzy, the Global Assurance Director at ISO Accelerator, was helpful and prompt in her assistance and within one week we have achieved our accreditation. Our new QMS will definitely improve the way we run our business.

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ISO 9001 certification can be obtained by companies in any industry including software companies. When deciding if ISO 9001 certification is right for your software company you should consider the following:

  • What are your company goals?
  • What are the expectations of your employees?
  • What are the expectations of your clients and prospective clients?

If you want to operate a highly-efficient management system within your company, and if your clients and employees expect a certain standard of management quality then ISO 9001 is the certification for you.

 ISO 9001 standards outline the way that your company should be managed, emphasising a key set of goals, principles and objectives while ISO 9001 certification recognises that your business is meeting these standards.

For many companies, including software companies, implementing ISO 9001 boosts workforce effectiveness and demonstrates to both existing clients and prospective clients that your management system is of exceptional quality.

We think that ISO 9001 certification is great for software companies, and the certification process is simple! Start your journey towards a globally-recognised, high-quality management system by clicking the button below.

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ISO certification has found its way across every industry and country in the world, so it should come as no surprise that there are over one million companies worldwide that are known to be ISO 9001 certified!

 

Why is ISO 9001 certification so prevalent?

The International Standards Organisation (ISO) initially targeted manufacturing businesses such as factories in the late 1900s. Since then, the ISO 9001 certification has emerged as a universal Quality Management System (QMS) which can be implemented in any industry, sector or country to ensure that management systems are working to a certain, high-standards.

The ISO 9001 we know today can be used by any company, large or small and is arguably the most common form of quality standards available worldwide. Its popularity stems from the idea that it is a recognisable and reputable certification to have.

If you want to join the millions of companies that have got ISO 9001 certified, simply click the button below.

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Great News! You can now send payments to us through PayPal which means obtaining your ISO 9001 certification has never been easier!

Why we've chosen to use PayPal:

  • Credit card payments - PayPal lets you pay for your ISO 9001 certificate using a credit card
  • Secure method - we never see your debit or credit card numbers, all you need is your email and password
  • Buyer protection - PayPal monitor every transaction made 24/7
  • International Clients - We often work with clients who have businesses abroad. PayPal makes it much easier for international businesses to pay for their ISO 9001 certification.

To find out more about getting certified, the costs involved and more, get in touch with ISO Accelerator today!

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