There is a certain amount of debate surrounding quality manuals, what exactly they are, and whether a quality manual is actually required. Many people confuse the term 'quality manual' with a quality management system (QMS); this is understandable, because in the past...
- ISO 9001 talked about a quality manual
- Companies would often keep a large folder (or folders) containing master copies of their quality procedures, policies, forms, etc. This was sometimes known as the 'quality manual'.
Today, some in the certification industry see quality manuals as unnecessary. At ISO Accelerator, we aim to give our clients clear and simple guidance on this topic - whether or not you require a quality manual depends on the format and structure of your QMS.
ISO Accelerator helps businesses to implement effective quality management systems. As part of each QMS, we do also provide clients with a digital quality manual. However, this quality manual does not itself contain copies of quality procedures, policies, forms, and so on - instead, these are supplied as part of the complete quality management system. The quality manual is simply a document that describes the intent of the QMS and how it operates.
Developing a quality management system
Here at ISO Accelerator, we offer a comprehensive ISO 9001 certification service. We will work with you remotely, helping you to develop a quality management system and put it into practice.
Once your QMS has been properly implemented, a remote audit will be conducted to confirm that you are meeting the requirements of your quality management system. You will then be awarded your certificate of ISO 9001 certification.
As a bonus, you will be able to give clients and customers a copy of your quality manual to reassure them that you have processes in place to ensure a quality service.
How Long Does It Take? Get ISO 9001 Certification
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