If your business is based in Australia and you're looking to become ISO certified, we at ISO Accelerator can help.
We are headquartered in the UK, but because our remote ISO certification process is conducted entirely online, we can provide fast and cost-effective certification for your business no matter where in the world you are.
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ISO is the international organisation for standardisation. ISO standards are recognised internationally, and ISO member bodies exist in most countries worldwide.
Probably the best-known ISO standard is ISO 9001, the global standard for quality management systems. ISO 9001 is an international standard, which means that organisations in every corner of the globe must meet the same requirements in order to achieve ISO 9001 certification.
ISO itself claims that over a million companies in more than 170 countries are certified to ISO 9001. This means that the ISO 9001 standard is used in almost every single country on Earth.
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The world of work has changed immeasurably since the ISO 9001 standard (formerly known as ISO 9000) was introduced. The very first edition of the global standard was published in 1987, three and a half decades ago - fortunately, updates have been released approximately every seven years since then, the most recent version being ISO 9001:2015.
So ISO 9001 has evolved to keep up with the ever-changing realities of modern business. Nowadays, many companies exist entirely online, with no need for a traditional brick-and-mortar office or shop. If your own business fits this description, you'll be pleased to learn that the current version of the ISO 9001 standard is flexible enough to accommodate you.
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A quality manual is a document that outlines an organisation's quality management system (QMS).
In the past, a company seeking ISO 9001 certification would typically keep a big folder - sometimes several big folders - full of important documents related to their QMS. This unwieldy stack of forms, procedures, policies and so forth was sometimes referred to as a 'quality manual'.
But a quality manual doesn't have to include all of those things. In fact, a quality manual can just be a single document that sets out the intent for your quality management system and how it will operate.
SEE ALSO: What is a quality manual?
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Once you have obtained ISO 9001 certification through ISO Accelerator, you will need to renew your certification once a year. This involves paying an annual recertification fee and passing a surveillance audit to prove that you are maintaining your quality management system (QMS).
If you're wondering what to expect from this annual ISO recertification audit, read on...
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