It is a popular misconception that businesses must document absolutely everything they do in order to obtain ISO 9001 certification. Yes, there is a fair bit of documentation involved, but there's no reason to fear that your office will be buried under tonnes and tonnes of paperwork.
In fact, one of the objectives of ISO 9001:2015 - the most recent version of the ISO 9001 standard for quality management systems - was to streamline the amount and detail of documentation required.
Documents required for ISO 9001 certification
There are two sets of documents required for ISO 9001 certification.
The following mandatory documents are needed to obtain ISO 9001 certification and must be updated continuously:
- Scope of the quality management system (QMS)
- Quality policy
- Quality objectives
Additionally, the following records must be retained in order to prove that your QMS meets ISO 9001 requirements:
- Monitoring and measuring resources
- Records of staff training, qualifications, experience, etc.
- Product / service requirement review records
- Records of design and development inputs, controls, outputs and changes
- Characteristics of the product / service to be provided
- Customer property records
- Product / service provision change control records
- Product / service release
- Record of nonconforming outputs
- Monitoring and measurement results
- Results of internal audit
- Resilts of management review
- Results of corrective actions
- Criteria for evaluation and selection of suppliers
Different documents may be required if you are looking to achieve ISO 14001 or ISO 27001 certification. Contact ISO Accelerator for more information on these standards.
If you want to achieve ISO certification as quickly as possible, ISO Accelerator can help. Our online certification service eliminates the need for site visits and face-to-face consultations, helping you to save time and cut costs.
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