If you're unfamiliar with the ISO 9000 family of standards, some of the terminology associated with ISO 9001 may seem a little confusing at first. Perhaps you're aware that ISO 9001 is some kind of management tool, but you're not quite clear on the details. You've seen the phrase 'quality management system' come up frequently in articles on this topic - so is ISO 9001 a quality management system?
We can answer that question right now: no, ISO 9001 is not a quality management system. Rather, ISO 9001 is the global standard for quality management systems (often abbreviated to QMS). The concepts are closely linked, but the terms 'ISO 9001' and 'QMS' should not be used interchangeably.
We hope the definitions below will clear up any uncertainty.
Quality management system meaning
A quality management system (QMS) is a set of processes that an organisation may adopt in order to maximise the quality of its products / services and ultimately boost customer satisfaction.
The exact content of a QMS can differ radically from one company to the next, but the primary aims of a quality management system should always be to reduce waste and produce consistently high-quality results for the customer.
READ MORE: What is a quality management system?
ISO 9001 meaning
ISO 9001 is an international standard for quality management systems. This standard is published by the International Organization for Standardization, also known as ISO.
Once an organisation has implemented a QMS, that organisation can seek ISO 9001 certification to demonstrate the effectiveness of their quality management system. (This can be useful for attracting new business.)
Often, to award a certificate of registration, a third-party certification company is used to independently verify that the QMS fulfils the requirements of ISO 9001.
If you are looking to obtain ISO 9001 certification, ISO Accelerator can help you to get certified quickly. Contact us now to discuss your company's certification requirements.
Getting Certified: How Does It Work?
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